Capital Bazaar Privacy Policy
At Capital Bazaar, we respect your right to privacy. This Privacy Policy outlines who we are, how we collect, use, share, and safeguard your personal information, and how you can exercise your privacy rights.
This Policy applies to personal information collected through our website, mobile applications, services (including trading platforms), and any widgets or tools controlled by us and embedded in third-party communication platforms or support services (collectively referred to as the “Sites”).
If you have any questions or concerns regarding the use of your personal data, please contact us via the details available on our Contact Us page.
1. What Personal Information Do We Collect and Why?
We collect personal information from you in two primary ways: information you provide voluntarily and information collected automatically through your interactions with our Sites.
A. Information You Provide Voluntarily
We may collect and process the following types of personal data when you interact with our Sites:
- Registration & Account Details: Your name, email address, phone number, and other contact information provided during account creation or when subscribing to services.
- User Correspondence: Personal information included in communications you send to us (such as emails, support tickets, or messages), which may include screenshots or log files.
- Transaction Data: Information related to trading activity and transactions you carry out on the Sites, including payment and billing information.
- Problem Reports: Information you provide when reporting issues with our Sites or services.
B. Information We Collect Automatically
When you interact with our Sites, we may automatically collect certain data using technologies like cookies and web beacons. This helps us improve our services and understand user preferences and behavior.
Examples of automatically collected data include:
- Usage Data: Pages visited, content viewed, search history, time spent on the platform, and the features you interact with.
- Device Information: IP address, browser type, device type, operating system, hardware settings, battery level, signal strength, and other technical attributes.
- Location Data: General geographic information such as your country, obtained through GPS, Wi-Fi, Bluetooth, or similar technologies.
- Trading Metadata: Trader IDs, preferences (e.g., exchanges or instruments traded), market segment (e.g., institutional trader, proprietary trader), and other statistical or aggregated data.
C. Information from Third Parties
We may receive personal information about you from third-party sources, such as:
- Brokers
- Futures commission merchants
- Trading exchanges or platforms
The types of data we may collect from these sources include your name, trader ID, and trading credentials. This information is used to authenticate your identity, maintain data accuracy, and facilitate access to our services.
2. Use of Cookies and Online Tracking Technologies
We use cookies and other tracking technologies to:
- Analyze website performance and usage trends
- Customize your user experience
- Conduct marketing and advertising campaigns
Data collected may include:
- IP address
- Number of page views
- Referral sources
- Browsing patterns across other websites
- Interactions with ads and campaigns
Note: We do not allow third-party advertisements on our Sites. All tracking is conducted for service optimization and performance analysis only.
3. How We Use Your Personal Information
We use the personal data we collect for the following purposes:
- To present and personalize our Sites and services
- To provide products, services, and support that you request
- To send account-related notices, including updates, expirations, and renewals
- To fulfill contractual obligations and enforce legal rights
- To notify you of changes to our services or policies
- To enable your participation in interactive features
- To improve user experience based on preferences and usage patterns
- To conduct internal analytics and performance monitoring
- To contact you with information or services that may interest you, with your consent
- For any other purpose disclosed at the time of data collection or with your explicit approval
4. Your Privacy Rights and Choices
You have choices regarding how we collect and use your data, including the ability to:
- Access, correct, or update your personal information
- Opt out of cookies and similar tracking
- Unsubscribe from marketing communications
- Request deletion or restriction of your data in accordance with applicable laws
For more information or to exercise any of these rights, please reach out via the Contact Us page.
5. Contacting Capital Bazaar
If you have any questions, feedback, or concerns about this Privacy Policy or our data practices, please contact us through the details provided on our Contact Us page.
